There is no one-size-fits-all playbook to handle operations for COVID-19.
Your unique environment is now a constraint, a risk, and an opportunity.
Optimizing every minute of the experience is critical in the coming months.
We have developed an approach to deeply understand how employees, customers and other stakeholders can, will and should move through your space.
Set Guiding Principles:
Ask questions to anchor the project like "what do stakeholders need to feel?"
Map reality on the ground:
Conduct detailed on-sight visits to
understand things like
flow of traffic and floor & wall layout.
'Walk a Mile' in your stakeholders' shoes:
Use behavioral analysis and conceptualization to build out a design and technology plan with you.
Make magic happen:
Fire up our huge digital printers, precise cutting equipment, and magic wands to bring you awesomeness.
Mock-up the program:
Interactively design a robust product and service solution for you.
Get it 'over the line':
Deliver, install and inspect quickly and professionally to get your solution functioning.
Do post-installation quality checks and stakeholder analysis to ensure real-world performance.